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B – Command Line Interface
Create Support Command
59096-00 A B-15
0
Create Support Command
Assembles all log files and switch memory data into a core dump file
(dump_support.tgz zip) and prompts you to send it to a remote host. This file is
useful to technical support personnel for troubleshooting switch problems. Use
this command when directed by your authorized maintenance provider. The
command prompts you for the following:
IP address of the remote host
An account name and password on the remote host
Pathname for an existing folder on the remote host
Authority Admin session
Syntax create support
- Installation Guide 1
- Document Revision History 2
- Table of Contents 3
- Section 3 Planning 4
- Section 4 Installation 5
- Section 6 Removal/Replacment 6
- Appendix A Specifications 6
- 59096-00 A Page vii 7
- 59096-00 A Page ix 9
- Page x 59096-00 A 10
- Introduction 11
- Related Materials 12
- Safety Notices 13
- Sicherheitshinweise 13
- Communications Statements 14
- Statement 14
- CE Statement 15
- VCCI Class A Statement 16
- Laser Safety Information 16
- Accessible Parts 17
- Pièces Accessibles 17
- Zugängliche Teile 17
- General Public License 18
- Preamble 18
- 1 – Introduction 19
- 59096-00 A 1-9 19
- 1-10 59096-00 A 20
- 59096-00 A 1-11 21
- 1-12 59096-00 A 22
- 59096-00 A 1-13 23
- 1-14 59096-00 A 24
- Technical Support 25
- Availability 25
- Training 25
- Contact Information 25
- 1-16 59096-00 A 26
- General Description 27
- Chassis Controls and LEDs 28
- Maintenance Button 28
- Resetting a Switch 28
- Chassis LEDs 29
- Input Power LED (Green) 30
- Heartbeat LED (Green) 30
- System Fault LED (Amber) 30
- Fibre Channel Ports 31
- Port LEDs 32
- Port Logged-In LED (Green) 32
- Port Activity LED (Green) 32
- Transceivers 33
- Port Types 33
- Ethernet Port 34
- Serial Port 35
- Power Supplies and Fans 36
- Switch Management 37
- SANsurfer Switch Manager 37
- File Transfer Protocol 38
- Planning 39
- Device Access 40
- Soft Zones 41
- Performance 42
- Distance 42
- Bandwidth 43
- Port Licensing 44
- Multiple Chassis Fabrics 44
- Optimizing Device Performance 45
- 3 – Planning 46
- 3-8 59096-00 A 46
- Stacking 47
- 3-10 59096-00 A 48
- Common Topologies 49
- Cascade Topology 49
- Mesh Topology 50
- Multistage Topology 51
- Fabric Security 52
- User Account Security 52
- Fabric Services 52
- 3-16 59096-00 A 54
- Installation 55
- Environmental Conditions 56
- Installing a Switch 56
- Mount the Switch 57
- Install Transceivers 58
- Configure the Workstation 61
- SANsurfer Management Suite 65
- SMS Installation for Windows 65
- 4 – Installation 66
- 4-12 59096-00 A 66
- SMS Installation for Linux 67
- SMS Installation for Solaris 69
- 4-18 59096-00 A 72
- 59096-00 A 4-19 73
- Configure the Switch 74
- Cable Devices to the Switch 76
- Install Firmware 76
- Powering Down a Switch 79
- 4-26 59096-00 A 80
- Diagnostics/Troubleshooting 81
- Chassis Diagnostics 82
- 5-2 59096-00 A 82
- Heartbeat LED Blink Patterns 83
- System Error Blink Pattern 84
- Logged-In LED Indications 87
- E_Port Isolation 88
- Excessive Port Errors 89
- 5-10 59096-00 A 90
- Power Supply Diagnostics 91
- Recovering a Switch 91
- Maintenance – Exit 93
- Maintenance – Image Unpack 93
- 5-14 59096-00 A 94
- Removal/Replacment 95
- 6 – Removal/Replacment 96
- 6-2 59096-00 A 96
- 6-4 59096-00 A 98
- Specifications 99
- Maintainability 101
- Fabric Management 101
- Dimensions 101
- Electrical 102
- Environmental 102
- Regulatory Certifications 103
- A-6 59096-00 A 104
- A – Specifications 104
- Command Line Interface 105
- User Accounts 106
- Modifying a Configuration 107
- Commands 111
- Admin Command 113
- Alias Command 114
- B – Command Line Interface 115
- 59096-00 A B-11 115
- Config Command 116
- 59096-00 A B-13 117
- B-14 59096-00 A 118
- Create Support Command 119
- B-16 59096-00 A 120
- Date Command 121
- Feature Command 122
- Firmware Install Command 123
- Hardreset Command 124
- Help Command 125
- History Command 126
- Hotreset Command 127
- Image Command 128
- B-26 59096-00 A 130
- SANbox (admin) $>hotreset 130
- Lip Command 131
- Passwd Command 132
- Ping Command 133
- Ps Command 134
- Quit Command 135
- Reset Command 136
- Set Command 141
- B-38 59096-00 A 142
- Set Config Command 143
- 59096-00 A B-47 151
- B-48 59096-00 A 152
- 59096-00 A B-49 153
- B-50 59096-00 A 154
- 59096-00 A B-51 155
- Set Log Command 156
- 59096-00 A B-53 157
- B-54 59096-00 A 158
- Set Port Command 159
- B-56 59096-00 A 160
- Set Setup Command 161
- B-60 59096-00 A 164
- 59096-00 A B-61 165
- Show Command 166
- 59096-00 A B-63 167
- 59096-00 A B-69 173
- B-70 59096-00 A 174
- 59096-00 A B-71 175
- B-72 59096-00 A 176
- 59096-00 A B-73 177
- B-74 59096-00 A 178
- 59096-00 A B-75 179
- B-76 59096-00 A 180
- Show Config Command 181
- B-78 59096-00 A 182
- 59096-00 A B-79 183
- B-80 59096-00 A 184
- Show Log Command 185
- B-82 59096-00 A 186
- 59096-00 A B-83 187
- Show Perf Command 188
- 59096-00 A B-85 189
- B-86 59096-00 A 190
- Show Setup Command 191
- B-88 59096-00 A 192
- 59096-00 A B-89 193
- Shutdown Command 194
- Test Command 195
- Uptime Command 198
- User Command 199
- B-96 59096-00 A 200
- 59096-00 A B-97 201
- Whoami Command 202
- Zone Command 203
- B-100 59096-00 A 204
- 59096-00 A B-101 205
- B-102 59096-00 A 206
- Zoneset Command 207
- B-104 59096-00 A 208
- Zoning Command 209
- 59096-00 A B-107 211
- B-108 59096-00 A 212
- 59096-00 A B-109 213
- B-110 59096-00 A 214
- Glossary 215
- Glossary-2 59096-00 A 216
- 59096-00 A Glossary-3 217
- Glossary-4 59096-00 A 218
- 59096-00 A Glossary-5 219
- Glossary-6 59096-00 A 220
- Numerics 221
- Index-2 59096-00 A 222
- Index-3 59096-00 A 223
- Index-4 59096-00 A 224
- Index-5 59096-00 A 225
- Index-6 59096-00 A 226
- 59096-00 A Index-7 227
- Index – Index 228
- Index-8 59096-00 A 228
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